Pawsitively the best life.
ABOUT PET LUXURY SHOP
South Africa
Spoil Your Furry Companion in style!
Your pet’s best life starts with you. Spoil Your Furry Companion in style! 65% Off Daily deals & FREE local delivery.
Your pet’s best life starts with you. Spoil Your Furry Companion in style!
About Us
Who We Are
At Pet Luxury, we pride ourselves on providing an exceptional range of premium pet goods and accessories.
Our mission is to enhance the lives of pet owners by ensuring their furry friends experience ultimate enjoyment and comfort. With our convenient locations across South Africa and commitment to quality, we’ve successfully satisfied countless customers, making us a trusted choice for all pet needs.
40300+ Happy Customer
Our customers are delighted pet owners who trust us for quality products and exceptional service, ensuring their pets lead happy lives.
20+ Awards Won
Pet Luxury has received multiple awards for excellence in pet care, showcasing our dedication to quality and outstanding customer service.
28 Years of Experience
With over a decade of experience in the pet industry, Pet Luxury expertly understands the needs of pets and their owners.
Pet LUXURY
Discover Our Pet Luxury Journey
At Pet Luxury, our main goal is to ensure complete happiness for both our clients and their treasured animals.
Pet Luxury are dedicated to offering the best pet products on the market and continuously strive to keep our customers satisfied. We are excited to introduce our latest additions, which are updated on a weekly basis. We understand that each customer has unique preferences and needs, and we strive to cater to all of them.
That’s why we regularly refresh our inventory with the latest and most luxurious items for adult pets. From stylish beds and trendy outfits to delicious treats and beneficial supplements, we aim to provide our customers with high-quality options that promote their pet’s well-being and fulfill their desires.
Pet Luxury is a branch of a high-end retail corporation that owns various prestigious labels like Adult Luxury South Africa and Adult Luxury International, among others.
Our team carefully selects each product to ensure exceptional quality and a wide variety for our clients. With our new arrivals, we are confident that we can exceed our customers’ expectations and deliver the utmost satisfaction they deserve.
At Pet Luxury, we believe that every pet deserves the finest care and products. Our commitment to quality reflects our passion for enhancing their happiness and well-being.
E Vermeulen, Founder
Founder
Make every day a special occasion for your beloved companion.
Because their happiness is your greatest reward. A little pampering goes a long way for a happy pet.Show your gratitude for their amazing presence.
Unique Offerings
At Pet Luxury, we prioritize fast delivery, high-quality products, and innovative solutions that enhance the connection between pets and their owners.
Fast Delivery
We ensure speedy local delivery and same-day collection so you and your furry friends never have to wait for premium products.
High-Quality Products
Our extensive selection of carefully curated toys and accessories guarantees top-notch quality, promoting joy and comfort for your pets.
Affordable Luxury
We provide superior pet merchandise at competitive prices, making luxury accessible to every pet owner in South Africa.
Your pet’s best life starts with you. Spoil Your Furry Companion in style!
A little pampering goes a long way for a happy pet. Indulge in daily deals 65% off and free delivery. Life’s better with a pet pal, so spoil them!
What Sets Pet Luxury Apart from Competitors
At Pet Luxury, we treat every pet as part of our family and provide them with royal treatment. Our goal is to offer you and your furry friends high-quality products at affordable prices, along with exceptional customer service.
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Speedy Local Delivery
Rapid Ultra-Quick Shipping!
With our nearby storage center, we are able to offer rapid pickup and overnight delivery choices. Orders over R650 also qualify for complimentary shipping.
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Quality Products For Affordable Prices
Top quility pet products for affordable prices. Our services include same-day pickup and next-day shipping for added convenience.
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Luxurious Pet Products Selection
Pet Luxury scours the globe to discover top-of-the-line merchandise, which we then import and offer to our dedicated customers and their furry companions at affordable rates.
Pet Luxury is a branch of a high-end retail corporation that owns various prestigious labels like Adult Luxury South Africa and Adult Luxury International, among others.
Elevate Your Pet Companions Lifestyle With Pet Luxury.
From the moment one steps into the luxurious Pet Luxury boutique, you are transported into a world of pleasure and pet enjoyment.
Frequently Asked Questions 🩷
Find answers to commonly asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
At our store, we strive to make the shopping experience as convenient and hassle-free as possible for our customers.
That’s why we offer a variety of payment methods to choose from, including credit/debit cards, Payfast, Peach Payments, Ozow SHOP NOW PAY LATER, and bank transfers. Whether you prefer to use your credit or debit card for a quick and secure transaction, or opt for a Payfast or Peach Payment for their added security features, we’ve got you covered. For those who prefer to pay later, Ozow SHOP NOW PAY LATER allows you to do just that, while still enjoying your purchase immediately.
And for those who prefer to pay via bank transfer, we’ve got that option available as well. We understand that everyone has different preferences when it comes to payment methods, and we want to ensure that our customers have the flexibility to choose the option that works best for them.
So, at checkout, you’ll have the opportunity to select your preferred payment method and complete your purchase with ease. We want you to have a stress-free shopping experience with us, from start to finish.
How long does shipping take?
The shipping duration is determined by your geographical location. Overnight delivery will arrive the next day, while PostNet counter to counter offers same-day delivery. Speed delivery takes 1-2/3 business days, and free delivery usually takes 1-5 business days as orders are usually processed within 1-2 business days. A tracking number will be provided once the order has been shipped.
Do you offer international shipping?
We provide international shipping to certain countries. When checking out, you can confirm if your country qualifies for shipping. Pet Luxury has various local stores globally, so it is recommended to order from your country’s store to avoid any delivery delays or import taxes. To locate your nearest local store, click here.
What is your return policy?
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Our company has a policy regarding returns. In the event that you are dissatisfied with your purchase, you have the option to return it within 7 days of receiving it for either a refund or exchange. To begin the return process, please contact our customer service team. For more information on our return and refund policies, you can click here.
Can I track my order?
After your purchase is sent out, you will be provided with a tracking code through either email or phone, depending on the information you provided during checkout. This code can be used to monitor your delivery’s status in real-time on our website or the courier’s site. Pet Luxury’s platform offers live updates for tracking.
Is my personal information secure?
At Pet Luxury, the protection of your personal information is a top priority. We understand the sensitivity of your data and make sure to implement strict security measures to keep it safe.
Our team uses industry-standard encryption techniques to safeguard your information from any potential threats. Rest assured that your data will only be used for the purpose of order processing and will never be shared with any third parties. We respect your privacy and take all necessary measures to ensure that your personal information remains confidential.
You can trust us to handle your data with utmost care and security. We continuously monitor and update our systems to stay ahead of any potential security risks.
With us, you can have peace of mind knowing that your personal information is in safe hands.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page.
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